Client Testimonial: Hybrid-Agile Digital Transformation and Program Management

by | Sep 18, 2024

Hybrid-Agile Digital Transformation and Program Management

I have had the pleasure of working with Krishan and his team at Karma Advisory on multiple initiatives and in different capacities over the years and am always impressed with their strategies around communication, partnership, process, and deliverables. The Karma team knows how necessary it is to take the time to fully understand the unique needs, culture, and objectives of the clients that they work with and invests considerable time and effort in getting to know the organization’s structure and the challenges that are associated with that structure.

Karma brings a truly unique combination of personalized attention, customization, expertise and flexibility that is often hard to find, and has consistently exceeded expectations in delivering high-quality services. Over the course of my engagement with them, they have proven to be a valuable partner, helping to navigate the many complex challenges that come with government work and grant funding. Whether the project is helping to build out a new system in its entirety or assist in making minor modifications to processes and procedures, the team ensures as a priority that they have a deep understanding of business needs which allows them to deliver tailored solutions. These solutions are always presented in a way that is understandable for the user, with key points such as schedule and budget concisely outlined. As a manager, I am always looking to ensure that we are on time and within our funding capacity for each of our initiatives, which Krishan understands and considers as he molds solutions for me and my team.

As an example, with the working environment evolving and with having less staff to handle the same workload, there has been an increasing need to brainstorm in ways that will guarantee that the same output is achieved. I reached out to Krishan for an initial meeting to discuss potential solutions. He and his team were incredibly collaborative and listened carefully to our input and concerns. In our follow up meeting, Karma Advisory presented not just one, but two solutions. When I requested a piece of each solution be combined into a third option, they delivered. Throughout the design, build and implementation processes, they maintain regular check-ins and provide comprehensive updates which safeguard the agency’s budget and schedule.

In closing, I wholeheartedly recommend Karma Advisory to any organization seeking expert consulting services. Their personalized approach and commitment to communication and transparency, combined with their extensive knowledge and dedication to client success which shows true partnership, sets them apart from larger, more impersonal firms. Karma’s professionalism and results-driven approach makes them an outstanding choice for any business seeking consulting services.

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